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PAN India Free Shipping

Return and Refund Policy

We value your satisfaction and aim to provide you with the best shopping experience.

Exchange Policy

  • A nominal one-way courier charge of ₹200 will be applicable in case of a style exchange.

  • We offer a 3-day exchange period, from the day you receive your order.


  • To be eligible, items must be:

    • Unworn or unused

    • With original tags attached

    • In the original packaging

    • Accompanied by a receipt or proof of purchase

  • For smooth approval, please upload an unboxing video of the parcel, along with a 360° view clearly showing the product from the front and back sides.

Size Exchange

  • Customers can request a size exchange within 3 days of delivery.

  • The item must pass our quality check before the replacement is dispatched.

Exceptions for Exchange

Exchanges will only be accepted if:

  • The product received is damaged or defective.

  • The issue is reported within 48 hours of delivery.

Exchange Process

  • The returned product will undergo a quality check.

  • Once approved, a replacement will be dispatched.

  • Return shipments must be sent to:

Laadli Sarkaar
Woods Estate, Kachna Khamhardih, India,
Chhattisgarh, Raipur, 492001

Refund Policy

Cancellations & Refunds

  • Orders cannot be cancelled or refunded once processed.

Store Credit Refunds

Refunds will only be issued in the form of store credit under the following conditions:

  • If the order is not delivered within 30 days due to Bunaiwala’s inability to ship.

  • If the shipping location is unserviceable by our courier partners.

No Refund for Damaged Products

  • Damaged products are eligible only for exchange as per our exchange policy.

Refund Exclusions

Refunds will not be provided in cases such as:

  • An incorrect or insufficient address was entered by the customer.

  • Recipient unavailable at the delivery location.

  • Refusal to accept delivery.

  • Customer dissatisfaction after product delivery.

  • Force majeure events (natural disasters, strikes, etc.).

  • Product tampering by the customer.

Refund Timeline

  • Once approved, refunds will be processed within 7–10 business days as store credit or direct transfer (where applicable).

Contact Us

For any questions or support, please reach out:

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